You can now manually set users as passed in your selected course to immediately grant them certificates even if they still have pending resources that need to be accessed/graded or failed assessments.
Option 1: Through Users and Groups
1. From the Cast Dashboard home, click on Users and Groups.
2. Select a user in the User list to go to their profile.
3. Select the course you want to mark the user as Passed in.
4. Click the SET AS PASSED button.
5. A pop up will appear confirming this action. Click on OKAY to proceed.
Wait for a few moments or refresh the page to check if the course status of the user has been updated.
Their Course Progress should now display Completed. If the certification is turned on for this course, the View Certificate button should also appear.
Option 2: Through Selection of Single User in Batch
Go to Cast Editor or Courses.
Search and select your preferred course.
Under Batches, select your preferred batch.
Click on an enrolled user's email address.
Click the SET AS PASSED button.
A pop up will appear confirming this action. Click on OKAY to proceed.
Wait for a few moments or refresh the page to check if the course status of the user has been updated.
Option 3: Through Bulk Selection in Batch
You can manually generate enrolled users' certificates in bulk through the batch profile.
Make sure that you are in the Batch Profile where you want to manually generate certificates.
Check the boxes beside the email addresses of the users you want to set as passed and generate certificates for.
Click the menu at the top of the column.
Select Set as Passed.
Wait for a few moments or refresh the page to check if the course status of the selected users have been updated.