If you want to create accounts for a bulk of users, follow these instructions.

1. Go to the Cast Dashboard and select Users and Groups.

3. Under the Users tab, click on IMPORT CSV

4. The instructions for creating your CSV for bulk user creation is displayed in the Upload CSV page. Click on the download csv template link to download the CSV template that you can use.

You can also copy this template to your Google Sheets for easy access. 

Some reminders in inputting data in the template:

  1. Make sure that all email addresses listed are valid. 
  2. For the Password column, you may indicate a default password that is similar for all listed users. The password should be a minimum of 8 characters (with at least 1 special character, 1 number, and 1 capital letter). 
  3. In Groups, type in the exact name of the group, as listed in the Cast LMS, in which the user belongs. 
  4. For the Change password upon login column, put TRUE if you want them to immediately change their password after their initial log in using the default password. Put FALSE if you do not want to prompt them to change their default password. 
  5. For the Confirm account upon upload column, put TRUE if you want the user's account so the user does not have to go through the process of confirming their accounts. If you want to retain this in the process, please put FALSE.

Note: Please note that the group column is case sensitive. To put your new users in the correct group, type in the exact name of the group under the group column (as it is listed in the Groups list in the LMS). For multiple groups, list the groups that the user should belong in by separating the group names with a comma. Please use the example below as reference:

Click on Upload CSV in the box provided and select your CSV file on your device. 

You can also paste the data from your CSV file by simply selecting all the content of your file (ctrl + A for Windows and Command-A for Mac) and pasting it on the space below. 

5. Review your uploaded or pasted data. Make sure that the displayed information are correct. Click on Process Data to proceed.

6. The results of creation will appear once done. It will show how many have been successfully uploaded and how many accounts failed. 

Note: You can also choose to submit the accomplished CSV file to [email protected] and we will make your accounts for you. Please expect the users’ accounts in 3 to 5 working days.