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I forgot my password. What do I do?

Frequently Asked Questions

I forgot my password. What do I do?

Last updated on 21 Sept, 2023

For the Filipino version of this article, please go to this link: Nakalimutan ko ang password ko. Ano ang dapat kong gawin?

  1. From the log-in page of your LMS portal, click the “Forgot password” link.

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  1. The “I forgot my password” link leads to this page. Enter your email address on the space provided. Click on Submit.

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  1. Wait for the email on your Inbox. Once received, click the “Change my password” link inside the Reset password instructions email.

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  1. Make sure to set a password that is easy to remember—but not easy to guess! After entering your new password twice, click on Update

    Note: Your password should be a minimum of 8 characters long (with at least 1 capital letter, 1 special character, and 1 number). 


After successfully updating your password, you may now proceed with logging in to your portal using your email address and new password.

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